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Ep. 73: Telling Better Stories To Engage Fans with Christopher Aumueller

Ep. 73: Telling Better Stories To Engage Fans with Christopher Aumueller

by Isabella Jiao | Jan 13, 2021 | Podcast

In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite industry veterans to talk about how customer expectation have...
How Is the Pandemic Changing Minor League Baseball Team Operations?

How Is the Pandemic Changing Minor League Baseball Team Operations?

by Isabella Jiao | Jan 13, 2021 | Concessions Management, Fan Experience, Insights & Trends

Major changes await Minor League Baseball. The minor league system will likely look vastly different in 2021. MiLB is expected to see a 25% reduction to the number of affiliated teams, down to approximately 120 from 160 squads. The Professional Baseball...
FanFood Partner Feature #MeetTheChef: Manny’s Deli

FanFood Partner Feature #MeetTheChef: Manny’s Deli

by Isabella Jiao | Jan 13, 2021 | All Posts

David Axelrod, the chief strategist for Obama’s presidential campaigns, used to joke, “I went to Manny’s to clog my arteries and clear my head.” He considers the deli his second office. Located in the South Loop, Manny’s Deli claims they have lasted in the...
Ep. 74: Next Generation Sports & Entertainment Marketing with John Balkam

Ep. 74: Next Generation Sports & Entertainment Marketing with John Balkam

by Isabella Jiao | Jan 13, 2021 | Podcast

In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite industry veterans to talk about how customer expectation have...
Expect These Changes to Stadium Concessions Operation in 2021

Expect These Changes to Stadium Concessions Operation in 2021

by Isabella Jiao | Jan 13, 2021 | Concessions Management, Fan Experience, Insights & Trends

2021 is likely to be a big year for stadiums. It’s likely the year for the industry to finally leave behind the gloom of the pandemic. It’s the year of hope — especially given the promising news of mass vaccination which, albeit a tremendous undertaking...
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