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Ep. 71: Portland Trail Blazers Fan Engagement Mindset with Dewayne Hankins

Ep. 71: Portland Trail Blazers Fan Engagement Mindset with Dewayne Hankins

by Isabella Jiao | Jan 14, 2021 | Podcast

In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite industry veterans to talk about how customer expectation have...
Ep. 72: Rethinking The In-Stadium Experience with Chris Madden

Ep. 72: Rethinking The In-Stadium Experience with Chris Madden

by Isabella Jiao | Jan 13, 2021 | Podcast

In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite industry veterans to talk about how customer expectation have...
Ep. 73: Telling Better Stories To Engage Fans with Christopher Aumueller

Ep. 73: Telling Better Stories To Engage Fans with Christopher Aumueller

by Isabella Jiao | Jan 13, 2021 | Podcast

In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite industry veterans to talk about how customer expectation have...
Ep. 74: Next Generation Sports & Entertainment Marketing with John Balkam

Ep. 74: Next Generation Sports & Entertainment Marketing with John Balkam

by Isabella Jiao | Jan 13, 2021 | Podcast

In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite industry veterans to talk about how customer expectation have...
How Showboat Drive-In Uses Mobile Ordering to Generate Revenue During COVID-19

How Showboat Drive-In Uses Mobile Ordering to Generate Revenue During COVID-19

by Isabella Jiao | Nov 6, 2020 | All Posts, Concessions Management, Podcast, Success Stories

How Showboat Drive-In Uses Mobile Ordering to Generate Revenue During COVID-19 Showboat Drive-in theater has been welcoming customers to its 10-acre lot in Hockley, Texas for the last 15 years. Fitted with two movie screens and two stores, the drive-in can see around...
Ep. 68: How To Get First Time Users & Sports Partnerships with Ken Cohn

Ep. 68: How To Get First Time Users & Sports Partnerships with Ken Cohn

by Isabella Jiao | Oct 30, 2020 | All Posts, Podcast

Ep. 68: How To Get First Time Users & Sports Partnerships with Ken Cohn In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and...
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