by Alex Bialek | Feb 14, 2022 | All Posts, Concessions Management, Fan Experience, Insights & Trends, Success Stories, Uncategorized
Last week, we hosted our first virtual event of 2022, “Modernizing Premium Seat Experiences in 2022 with Contactless Commerce,” hosted by Carson Goodale, FanFood co-founder and CSO, and Dustin Hemesath, FanFood co-founder and VP of Customer Success. New customer...
by Alex Bialek | Jan 26, 2022 | Concessions Management, Insights & Trends, Success Stories, Uncategorized
Athletics & Activities Director Tim Leach oversees all-things after school at Spotswood High School in Virginia. From directing football games and supporting the booster club to managing sponsor relationships, Leach’s responsibilities span both operations and...
by Alex Bialek | Jan 14, 2022 | All Posts, Concessions Management, Insights & Trends, Success Stories
The customer journey of any premium seating experience is heavily curated. From how guests are greeted upon arrival at the event, to the amenities in the reserved areas they interact with, every touch point comes with distinct guest expectations: the speed of service,...
by Carson Goodale | Jul 19, 2021 | Concessions Management, Fan Experience, Insights & Trends, Success Stories
Pre-pandemic, one of the most talked about topics in the sports and live event industry was the transition to fully cashless venues. Without a doubt, the transition has been accelerated due to heightened awareness around public health and safety. It’s in the best...
by Isabella Jiao | Jan 13, 2021 | Success Stories
Boxcar Betty’s three signature chicken sandwiches: Boxcar, Buffalo, and “Not So Waffle.” Image source: Boxcar Betty’s Instagram The story of Boxcar Betty’s. You may describe Boxcar Betty’s as a Chick-fil-A with better taste, no politics, and no closed sign on...
by Isabella Jiao | Jan 13, 2021 | Insights & Trends, Success Stories
2020 took many turns we didn’t expect. For a startup on the trajectory towards rapid growth in the beginning of the year, one can only imagine the shock and denial we felt upon realizing that gatherings and events wouldn’t come back anytime soon. Our...
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