Blog & Podcast
How Will a Cashless Society Affect Venue Operations
When was the last time you used cash for a transaction? Pew Research shows that in a typical week, one in three Americans absolutely do not use cash at all. Another research by Square, a POS and payment processing company, shows that cash purchases went down from 37%...
Trends and Technologies That Shape The Future of POS Systems
The way we think about POS systems has drastically changed over the past decade. What used to simply look like a static cash register at the checkout counter now takes up a variety of shapes and forms, from a handheld card swiper to an online website or mobile app on...
HomeTown Ticketing Partners with FanFood to Modernize the Game Day Experience
COLUMBUS, Ohio - HomeTown Ticketing is announcing its new partnership with FanFood, who is bringing technology to concessions across the country. FanFood provides a digital platform that allows fans to order concessions from their mobile device for pick up at the...
Survey Shows Growing Preference Towards On-Premise Mobile Ordering
As the country re-opened in 2021, locations made their first attempts towards normalcy since the onset of COVID-19. So how did COVID-19 affect people’s purchase behaviors and mindset towards mobile ordering? And how should venue operators, foodservice managers and...
Healthy and Quick Concession Food Ideas
Most people appreciate the services provided by the concession stand operators on the beaches, around concert halls, parks, zoos, stadiums, and many other recreational venues. While classic concession foods like burgers, hot dogs and fries are traditional crowd...
Kiosk vs. Mobile Ordering: Which One Is Right for Your Foodservice Operation?
There are many reasons for the rise of kiosk and mobile ordering at foodservice outlets: lower labor cost, faster speed of service, ease of cashless transactions, freedom for customers to order at their own pace...Ordering technology has progressed tremendously over...
Avoid These 6 Common Mistakes At Concession Stands
Consumers, for a long time, have relied on concession stands to satisfy their food and drink cravings. Whether at a movie theater, a baseball game, a concert, a park... concession stands rake in millions of dollars for offering their culinary services to people...
8 Ways to Reduce Food Costs for Restaurants and Concession Stands
Besides labor and rent, the cost of food is probably one of the biggest expenses for a foodservice business. Complicated by the perishability of raw ingredients, fluctuating sales and storage costs, managing food costs can be very challenging. At FanFood, we’re all...
7 Handy Tips To Run a Successful Concession Stand
Like any business, concessions stands don’t simply run themselves. It takes planning, organization, and hard work to operate a successful concession business that generates significant revenue and adds on to the event experience. While each concession stand is unique...
Ep. 64: Social Media Strategy and Generating Growth with Billy Ash
Ep. 64: Social Media Strategy and Generating Growth with Billy Ash In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We...
Ep. 63: Creating A Differentiated Customer Experience in Sports Betting with Ben Fawkes
Ep. 63: Creating A Differentiated Customer Experience in Sports Betting with Ben Fawkes In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment...
Ep. 62: Modernizing Customer Experiences in Fitness with Austin Cohen
Ep. 62: Modernizing Customer Experiences in Fitness with Austin Cohen In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality....
Ep. 61: Executing the Northwestern Football Vision with Cody Vedja
Ep. 61: Executing the Northwestern Football Vision with Cody Vedja In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We...
Ep. 60: American Cornhole League Growth with Stacey Moore
Ep. 60: American Cornhole League Growth with Stacey Moore In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite...
Ep. 59: Fan Driven Marketing with Amir Zonozi
Ep. 59: Fan Driven Marketing with Amir Zonozi In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite industry...
Ep. 56: Evolution of FanFood with Carson Goodale
Ep. 56: Evolution of FanFood with Carson Goodale In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite industry...
Ep. 49: Fan First Mindset with Jesse Cole
Ep. 49: Fan First Mindset with Jesse Cole In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan experience and operate...
Ep. 37: Helping Local Business & Innovating with Carson Goodale
Ep. 37: Helping Local Business & Innovating with Carson Goodale In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan...
Survey Shows Growing Preference Towards On-Premise Mobile Ordering
As the country re-opened in 2021, locations made their first attempts towards normalcy since the onset of COVID-19. So how did COVID-19 affect people’s purchase behaviors and mindset towards mobile ordering? And how should venue operators, foodservice managers and...
Kiosk vs. Mobile Ordering: Which One Is Right for Your Foodservice Operation?
There are many reasons for the rise of kiosk and mobile ordering at foodservice outlets: lower labor cost, faster speed of service, ease of cashless transactions, freedom for customers to order at their own pace...Ordering technology has progressed tremendously over...
Avoid These 6 Common Mistakes At Concession Stands
Consumers, for a long time, have relied on concession stands to satisfy their food and drink cravings. Whether at a movie theater, a baseball game, a concert, a park... concession stands rake in millions of dollars for offering their culinary services to people...
8 Ways to Reduce Food Costs for Restaurants and Concession Stands
Besides labor and rent, the cost of food is probably one of the biggest expenses for a foodservice business. Complicated by the perishability of raw ingredients, fluctuating sales and storage costs, managing food costs can be very challenging. At FanFood, we’re all...
7 Handy Tips To Run a Successful Concession Stand
Like any business, concessions stands don’t simply run themselves. It takes planning, organization, and hard work to operate a successful concession business that generates significant revenue and adds on to the event experience. While each concession stand is unique...
How to Effectively Upsell Concessions at Sports Games and Live Events
In addition to being an integral part of the guest experience, concessions are also a major source of revenue at games, concerts, shows, movie screenings, and other types of live events. It’s absolutely crucial to maximize the sales of concessions, as the margins on...
3 F&B Revenue Trends That Premium Suite Managers Need to Know
For premium suite managers looking for ways to boost their F&B revenue, this article is for you.(It’s not our term, but we’re coining it for this article: revenue optimization) At the premium suites level, revenue optimization refers to aligning your specific meal...
3 Ways to Control Order Volumes With Mobile Ordering
One of the hardest things in foodservice operations is fending off peak hour traffic. Be it at a stadium, a convention, a concert or just a regular food hall, when everybody congregates around the food stands and lines start to build up, the chaos begins. Not only are...
How Promo Codes Can Dramatically Boost Your Mobile Order Revenue
Offering mobile ordering at your venue is a great initiative to deliver on what your customers now expect. Plus, improving your operation's efficiency and adding convenience to the ordering process can increase your revenue. A strong marketing presence can ensure...
5 Ways In-Venue Mobile Ordering Looks Different Before and After COVID-19
It’s finally the time we’ve been waiting for — cities are gradually opening up! Here in Chicago, we have officially entered the final phase of the COVID-19 recovery plan, which means life is getting back to normal, for real (whatever the new normal feels like these...
Minor League Baseball, the Catalyst for Major Change
You’ve heard it before, “America’s Favorite Pastime,” when talking about the beautiful game of baseball. Since its inception, baseball has captured the hearts of millions of Americans and many more from outside the United States. The game has a storied tradition that...
Delivery App: How to Use It For In-Seat Delivery and Table Service
A key to dispersing the crowd is minimizing people’s movements.That’s why we see live event venues trying to keep spectators in their seats, and restaurants focusing on sit-down dine-in services rather than having guests mingle at the bar. As a result, being able to...
April Feature Highlights: Customizations to Create an On-brand Mobile Experience
Customization has been the focus of our feature launches this month. Each location we work with has unique needs: from menu options and customer acquisition tactics, to brand colors and operational models. Powering location-tailored experiences for F&B teams and...
How Are Concessions Sold to Sports Consumers in 2021? A Look at Stadiums Nationwide
According to Oracle's sports consumer trends in 2021, 57% of people surveyed would like to be able to schedule food and drinks before arrival, and 49% of people say that pre-ordering should be a standard. Why is that? Traditionally people attach certain notions around...
4 Ways People Can Find Your Concession Stand On Their Phone
As concession stand managers and operators scramble to find the best concession stand ideas in a post COVID-19 world, sometimes it's not the new menu items that matter the most, but how your concession stand is operated. Implementing mobile ordering like FanFood means...
Managing Risks Across the Fan Journey in 2021
As we help venues re-open this year with contactless ordering technologies, we understand that mobile ordering is only one piece of the overall re-opening plan puzzle. Pre-Event 1. Create marketing campaigns for pre-event build up It's important to educate your event...
3 Ways Arenas and Stadiums Can Go Cashless for Re-Opening
In 2020, contactless payment surpassed cash and credit card transactions combined, and accounted for 41.8% of all transactions. This trend is only going to continue — not just in the e-commerce and restaurant space, but most importantly, in the live event space. The...
How to Increase Premium Suite Revenue Through a Seamless Guest Experience
Suites were, and will still be, one of the most valuable areas at stadiums. The Los Angeles Chargers and Rams at the new SoFi Stadium saw their biggest source of recurring revenue be leases for their 275 luxury suites — outside of TV deals, merchandise licensing and...
Kiosk vs. Mobile Ordering: Which One Is Right for Your Foodservice Operation?
There are many reasons for the rise of kiosk and mobile ordering at foodservice outlets: lower labor cost, faster speed of service, ease of cashless transactions, freedom for customers to order at their own pace...Ordering technology has progressed tremendously over...
Avoid These 6 Common Mistakes At Concession Stands
Consumers, for a long time, have relied on concession stands to satisfy their food and drink cravings. Whether at a movie theater, a baseball game, a concert, a park... concession stands rake in millions of dollars for offering their culinary services to people...
8 Ways to Reduce Food Costs for Restaurants and Concession Stands
Besides labor and rent, the cost of food is probably one of the biggest expenses for a foodservice business. Complicated by the perishability of raw ingredients, fluctuating sales and storage costs, managing food costs can be very challenging. At FanFood, we’re all...
7 Handy Tips To Run a Successful Concession Stand
Like any business, concessions stands don’t simply run themselves. It takes planning, organization, and hard work to operate a successful concession business that generates significant revenue and adds on to the event experience. While each concession stand is unique...
How to Effectively Upsell Concessions at Sports Games and Live Events
In addition to being an integral part of the guest experience, concessions are also a major source of revenue at games, concerts, shows, movie screenings, and other types of live events. It’s absolutely crucial to maximize the sales of concessions, as the margins on...
3 F&B Revenue Trends That Premium Suite Managers Need to Know
For premium suite managers looking for ways to boost their F&B revenue, this article is for you.(It’s not our term, but we’re coining it for this article: revenue optimization) At the premium suites level, revenue optimization refers to aligning your specific meal...
3 Ways to Control Order Volumes With Mobile Ordering
One of the hardest things in foodservice operations is fending off peak hour traffic. Be it at a stadium, a convention, a concert or just a regular food hall, when everybody congregates around the food stands and lines start to build up, the chaos begins. Not only are...
How Promo Codes Can Dramatically Boost Your Mobile Order Revenue
Offering mobile ordering at your venue is a great initiative to deliver on what your customers now expect. Plus, improving your operation's efficiency and adding convenience to the ordering process can increase your revenue. A strong marketing presence can ensure...
How the Somerset Patriots Maximize F&B Revenue With Mobile and Pre-Event Ordering
Pre-pandemic, one of the most talked about topics in the sports and live event industry was the transition to fully cashless venues. Without a doubt, the transition has been accelerated due to heightened awareness around public health and safety. It’s in the best...
“FanFood is the last missing puzzle piece in our operation.” Interview with SLS Brickell Hotel
"FanFood is the last missing puzzle piece in our operation.” Interview with SLS Brickell Hotel Summer months are usually when the hotel industry is booming, but with people traveling less now because of the pandemic, hotel occupancy in the U.S. is down. According to...
Creating Value for Event Sponsors with Mobile Activation
Creating Value for Event Sponsors with Mobile Activation There’s never been a better time to reassess your sponsorship model. With COVID-19 shifting mindsets, altering consumer behaviors, and signaling limited venue capacities in our future, what proves...
“To me FanFood is a no-brainer.” Interview with Skyline Drive-in owner
“To me FanFood is a no-brainer.” Interview with Skyline Drive-in owner There’s only so many orders a physical concession stand can take in — be it due to staff limitations or insufficient space for lines — most stands are missing out on revenue as a result. “We...
How Businesses Use Mobile Ordering Creatively to Generate Revenue
How Businesses Use Mobile Ordering Creatively to Generate Revenue Adaptability isn’t unique to startups. While it’s true that FanFood thrives on challenges that require flexibility and resourcefulness, we’re also very lucky to have like-minded partners on this...
5 Reasons Why Peapod Co-Founders Invested in FanFood
5 Reasons Why Peapod Co-Founders Invested in FanFood “It’s an on-demand world, and FanFood is meeting that need of that on-demand world. ” — Thomas Parkinson, Peapod co-founder. The FanFood team constantly strives to deliver: not just pretzels and beer...
How Mobile Ordering Reduces Manpower Needed At Concession Stands
Interview with Gregory Kobunski, Director of F&B at Lake Erie Crushers “Food’s hotter; drinks are colder; fans are happier.” When implementing FanFood, Lake Erie Crushers got creative with how they want to incorporate mobile ordering into the stadium. Instead of...
Increase Your Concession Revenue Per Cap By $1.25 Within A Week
Increase Your Concession Revenue Per Cap By $1.25 Within A Week Interview with Jon Pickel, Owner of Tower Drive-in Theater and FanFood venue partner. “First night, we set ourselves up to fail — and it turned out to be our busiest night so far.” It’s only been a...
How Owasso High School Increased Concessions Revenue By 20% With FanFood
How Owasso High School Increased Concessions Revenue By 20% With FanFood Interview with Jeff Harrington, Vice President at Owasso High School Band Patrons “Wow did it cut down the lines!” Jeff said. “It gives us a little breathing room, as you know how concession...
Durham Bulls Takes On Innovation In Concession Management
Durham Bulls Takes On Innovation In Concession Management Interview with David Levey, Director of Food and Beverage at Durham Bulls “I view the future of placing orders as this: Fans can place them whenever they want, not have to wait in line, and get it delivered if...