Blog & Podcast
7 Tactics for Effective Concession Stand Menu Designs
People and their love affair with food will always be around. Be it at a sports game, a concert, a movie screening or a convention, an event is almost never complete without food and drink options. Thanks to concession stands and grab-and-go food outlets, we can savor...
How Minor League Teams Use Premium Suites Mobile Ordering to Supercharge Revenue Growth
Baseball returned in a big way this year. At the Minor League levels, venues capacities and crowd sizes increased throughout the year. Doors opened for ballparks to prove out new processes and amenities, originally ushered in to accommodate their fans amid COVID...
FanFood Nominated as a Top E-Commerce Company in Illinois
June 21. Chicago - FanFood, a mobile ordering and concessions management platform for live event venues, has been recommended by BestStartup.us as one of the top e-commerce companies in Illinois, along with other innovative companies such as ShipBob, Groupon and...
FanFood and SuperFan Signs Strategic Partnership Agreement to Innovate Gameday Fan Experience
FanFood to offer digital concessions through SuperFan app creating a digital fan journey on gameday. LOUISVILLE, KY (06/9/21) – SuperFanU, Inc., the ultimate fan engagement platform, and FanFood, an online and mobile concessions and merchandise ordering platform, have...
5 Ways In-Venue Mobile Ordering Looks Different Before and After COVID-19
It’s finally the time we’ve been waiting for — cities are gradually opening up! Here in Chicago, we have officially entered the final phase of the COVID-19 recovery plan, which means life is getting back to normal, for real (whatever the new normal feels like these...
How FanFood Automatically Assigns Orders to Multiple Kitchens
A major reason why food operations use FanFood is that the platform takes care of a lot of the redundant work for you, so that your team can focus on order fulfilment alone. Not only can you save time on order taking and transactions, but also you can leave the...
How is Order ETA Calculated on FanFood?
We’ve all been there: impatiently checking our phone every 3 seconds after placing a food order, just in case we missed the text alert saying “Your food is ready!” The experience is even trickier at a live event venue. Given the constant shift in traffic at concession...
Minor League Baseball, the Catalyst for Major Change
You’ve heard it before, “America’s Favorite Pastime,” when talking about the beautiful game of baseball. Since its inception, baseball has captured the hearts of millions of Americans and many more from outside the United States. The game has a storied tradition that...
5 Steps to Prepare for Your First Booster Fundraising Event in 2021
With nearly 40% of the U.S. population fully vaccinated, we’re getting closer than ever to schools and events returning to normal. That means booster clubs will soon be getting busy with fundraising opportunities on the horizon. While the fall football season is still...
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Managing Risks Across the Fan Journey in 2021
As we help venues re-open this year with contactless ordering technologies, we understand that mobile ordering is only one piece of the overall re-opening plan puzzle. Pre-Event 1. Create marketing campaigns for pre-event build up It's important to educate your event...
5 Ways to Improve Your Concession Stand Menu
If there's one thing we're certain about this year, it's that there will be a plethora of uncertainties once live events and sports return. How big will the crowds be? Will customers feel safe enough to make purchases? How should I project my revenue this year? When...
3 Things to Consider When Planning For Foodservice Staffing in 2021
Over the last 5 years, one of the top questions that our new venue partners ask us on the Customer Success team at FanFood is “how much additional labor will I need to operate FanFood?” This question doesn’t have a one-size-fits-all answer and really depends on a...
3 Ways Arenas and Stadiums Can Go Cashless for Re-Opening
In 2020, contactless payment surpassed cash and credit card transactions combined, and accounted for 41.8% of all transactions. This trend is only going to continue — not just in the e-commerce and restaurant space, but most importantly, in the live event space. The...
5 Best Practices for Drive-ins to Launch Contactless Ordering in 2021
With all of the new safety measures arising in 2020 due to the pandemic, many food operators have been led to adopt new platforms that allow for contactless ordering. This trend has gone far past just restaurants, and has even reached one of the oldest, most...
What Are the Fees Involved in a Mobile Order?
Payment Processing Fees, Convenience-Service Charges, and Sales Tax… OH MY! COVID-19 has increased the demand for sports, entertainment and live event venues to move away from cash dependency. This trend had been happening before the pandemic, given the many downsides...
Best Concession Food That Are COVID-19 Friendly
As mobile ordering becomes the new status quote, concession menus are changing, too. Delivery and pickup have not only changed how people pay for and get their food, but also changed customer expectations. As people get increasingly comfortable with digital ordering,...
How to Increase Premium Suite Revenue Through a Seamless Guest Experience
Suites were, and will still be, one of the most valuable areas at stadiums. The Los Angeles Chargers and Rams at the new SoFi Stadium saw their biggest source of recurring revenue be leases for their 275 luxury suites — outside of TV deals, merchandise licensing and...
5 Ways to Grow Customer Value With On-Premise Mobile Ordering
When you hear the term menu engineering, what comes to mind? Menu engineering is designed to influence customer purchase behavior through principles of menu design.The goals are to help foodservice businesses maximize their average check size and increase...
Why FanFood Is The Ultimate Ordering Platform For Your Foodservice Operation
Why FanFood Is The Ultimate Ordering Platform For Your Foodservice Operation FanFood currently operates at 160+ facilities and businesses worldwide. You can find us at school concession stands, drive-in theaters, restaurants and food trucks, across arenas and...
Is the hospitality industry ready for reopening?
Is the hospitality industry ready for reopening? While most states still have some sort of coronavirus restrictions in place, we're seeing businesses gradually open up. This week we zoom in onto the hospitality industry and see what pre-emptive measures hotels,...
Rethinking the Business of Foodservice Operations in 2020
Rethinking the Business of Foodservice Operations in 2020 Last Thursday we concluded our livestream on the topic of “Rethinking the Business of Foodservice Operations”, hosted by Carson Goodale, CEO of FanFood and Mike Plutino, CEO of Food Service Matters. The...
How Are Countries Getting Ready for the Return of Sports?
How Are Countries Getting Ready for the Return of Sports? It’s the moment we’ve all been waiting for: starting in late June, American sports leagues will be pushing ahead with reopening. The NWSL is the first U.S. sports league to return, with its Challenge Cup...
How to Monetize the “New Fan” Despite Social Distancing: A Livestream
How to Monetize the "New Fan" Despite Social Distancing: A Livestream Last Thursday we concluded our livestream on the topic of “How to monetize the New Fan despite social distancing”, hosted by Carson Goodale, CEO of FanFood and Nick Lawson, CEO of SQWAD. Due...
FanFood Survey Reveals How People Feel About Attending Games Post Lockdown
FanFood Survey Reveals How People Feel About Attending Games Post Lockdown What once seemed like the distant future has arrived: states are gradually re-opening in phases. However, things will not be the same, and people’s mindset will not be the same. FanFood...
How Should Stadiums, Venues and Restaurants Manage Coronavirus
How should stadiums, venues and restaurants manage coronavirus "People aren’t going to be comfortable sitting shoulder to shoulder for quite a while.“ — Jon Taffer, Host of Bar Rescue It’s been months and we’ve finally let it sink in — nothing is ever going to be...
Live Chat with FanFood CEO: How Venues Should Prepare for Reopening
Live Chat with FanFood CEO: How Venues Should Prepare for Reopening Last Thursday we hosted a live stream with Carson Goodale, CEO and Co-Founder of FanFood. Amidst the uncertainties during this shelter in place period, one thing is certain: venues will eventually...
How Businesses Use Mobile Ordering Creatively to Generate Revenue
How Businesses Use Mobile Ordering Creatively to Generate Revenue Adaptability isn’t unique to startups. While it’s true that FanFood thrives on challenges that require flexibility and resourcefulness, we’re also very lucky to have like-minded partners on this...
How Are Concessions Sold to Sports Consumers in 2021? A Look at Stadiums Nationwide
According to Oracle's sports consumer trends in 2021, 57% of people surveyed would like to be able to schedule food and drinks before arrival, and 49% of people say that pre-ordering should be a standard. Why is that? Traditionally people attach certain notions around...
4 Ways People Can Find Your Concession Stand On Their Phone
As concession stand managers and operators scramble to find the best concession stand ideas in a post COVID-19 world, sometimes it's not the new menu items that matter the most, but how your concession stand is operated. Implementing mobile ordering like FanFood means...
March Feature Roundup: 5 New Product Features to Increase Your Revenue Per Cap
From professional sports venues to pop-up drive-ins, we’ve seen venues of significantly different sizes adopt mobile ordering and improve their sales numbers. We believe that the convenience of mobile ordering should be attainable for any location type, specifically...
5 Ways to Improve Your Concession Stand Menu
If there's one thing we're certain about this year, it's that there will be a plethora of uncertainties once live events and sports return. How big will the crowds be? Will customers feel safe enough to make purchases? How should I project my revenue this year? When...
3 Things to Consider When Planning For Foodservice Staffing in 2021
Over the last 5 years, one of the top questions that our new venue partners ask us on the Customer Success team at FanFood is “how much additional labor will I need to operate FanFood?” This question doesn’t have a one-size-fits-all answer and really depends on a...
3 Ways Arenas and Stadiums Can Go Cashless for Re-Opening
In 2020, contactless payment surpassed cash and credit card transactions combined, and accounted for 41.8% of all transactions. This trend is only going to continue — not just in the e-commerce and restaurant space, but most importantly, in the live event space. The...
5 Best Practices for Drive-ins to Launch Contactless Ordering in 2021
With all of the new safety measures arising in 2020 due to the pandemic, many food operators have been led to adopt new platforms that allow for contactless ordering. This trend has gone far past just restaurants, and has even reached one of the oldest, most...
What Are the Fees Involved in a Mobile Order?
Payment Processing Fees, Convenience-Service Charges, and Sales Tax… OH MY! COVID-19 has increased the demand for sports, entertainment and live event venues to move away from cash dependency. This trend had been happening before the pandemic, given the many downsides...
Best Concession Food That Are COVID-19 Friendly
As mobile ordering becomes the new status quote, concession menus are changing, too. Delivery and pickup have not only changed how people pay for and get their food, but also changed customer expectations. As people get increasingly comfortable with digital ordering,...
No Results Found
The page you requested could not be found. Try refining your search, or use the navigation above to locate the post.