Blog & Podcast
Best Practices For Fulfilling Mobile Orders: A Complete Checklist
As more venues embrace mobile ordering this year, operators are increasingly noticing the importance of operations in a successful rollout. Having an easy-to-use platform is only half the battle won, ultimately it comes down to the execution. Our team has 6+ years of...
How Are Concessions Sold to Sports Consumers in 2021? A Look at Stadiums Nationwide
According to Oracle's sports consumer trends in 2021, 57% of people surveyed would like to be able to schedule food and drinks before arrival, and 49% of people say that pre-ordering should be a standard. Why is that? Traditionally people attach certain notions around...
Kane County Cougars to Provide Enhanced Concessions Experience with FanFood Mobile Ordering This Season for Fan Safety and Convenience
GENEVA, Ill. - The Kane County Cougars, a member of the American Association of Professional Baseball, has partnered with FanFood, a Chicago-based startup that provides in-venue food and beverage mobile ordering, to offer contactless concession pickup for fans at all...
4 Ways People Can Find Your Concession Stand On Their Phone
As concession stand managers and operators scramble to find the best concession stand ideas in a post COVID-19 world, sometimes it's not the new menu items that matter the most, but how your concession stand is operated. Implementing mobile ordering like FanFood means...
Black Classics Drive-In Cinema to Provide Enhanced Food and Beverage Experience with FanFood Mobile Ordering Delivery
CHARLOTTE, N.C. - Black Classics, a drive-in cinema series that showcases independent minority films to audiences throughout Charlotte, has partnered with FanFood, a technology platform that enables mobile concessions ordering, to offer contactless food and drink...
Somerset Patriots To Provide Mobile Food Ordering At Games With FanFood App
Originally published at https://www.milb.com/somerset/team/press-box Bridgewater, NJ - The Somerset Patriots, the New York Yankees Double-A Affiliate, have partnered with FanFood to provide contactless concessions pickup for fans at 2021 home games at TD Bank...
Managing Risks Across the Fan Journey in 2021
As we help venues re-open this year with contactless ordering technologies, we understand that mobile ordering is only one piece of the overall re-opening plan puzzle. Pre-Event 1. Create marketing campaigns for pre-event build up It's important to educate your event...
March Feature Roundup: 5 New Product Features to Increase Your Revenue Per Cap
From professional sports venues to pop-up drive-ins, we’ve seen venues of significantly different sizes adopt mobile ordering and improve their sales numbers. We believe that the convenience of mobile ordering should be attainable for any location type, specifically...
5 Ways to Improve Your Concession Stand Menu
If there's one thing we're certain about this year, it's that there will be a plethora of uncertainties once live events and sports return. How big will the crowds be? Will customers feel safe enough to make purchases? How should I project my revenue this year? When...
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FanFood Launches #OpenThru2020 Thanksgiving Campaign to Benefit Food Service…
FanFood Launches #OpenThru2020 Thanksgiving Campaign to Benefit Food Service Operators Chicago, IL. Nov 8, 2020 — In an effort to help foodservice outlets and operations sustain through the holiday season, Chicago-based contactless ordering technology company,...
Top 5 Tech Trends Transforming In-Stadium Fan Experience
The focus has shifted from a "game-focused" experience to more of an fan-focused experience. Studies have shown that fans attend live sports games mostly for the immersive experience and exciting atmosphere. No longer is everyone coming to the ballpark, grabbing a bag...
How Contactless Ordering Impacts On-Premise Foodservice Revenue In Hotels
How Contactless Ordering Impacts On-Premise Foodservice Revenue In Hotels While traveling and hotel room occupancy is low nowadays, it won't remain this way forever. According to the Washington Post, "revenge travel" is likely to surge as the pandemic alleviates. A...
Ep. 69: How The Columbus Blue Jackets Think About Fan Engagement with TJ Ansley
Ep. 69: How The Columbus Blue Jackets Think About Fan Engagement with TJ Ansley In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and...
How Hotels and Hospitality Properties Should Use On-Premise Contactless Ordering
How Hotels and Hospitality Properties Should Use On-Premise Contactless Ordering Exactly how big is the impact of COVID-19 on the hospitality industry? There's been 50% revenue decline in 2020, a year that's projected to be the worst year on record for hotel...
Ep. 67: Telling Brand Stories Through Digital with Jeramie McPeek
Ep. 67: Telling Brand Stories Through Digital with Jeramie McPeek In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We...
Using Contactless Ordering Solutions to Offset Revenue Loss
Using Contactless Ordering Solutions to Offset Revenue Loss There are just two months left in 2020 and needless to say, it's been a challenging year. If you're in the food and beverage space — be it a restaurant, food truck, concession stand or on-property F&B...
Ep. 66: Learning From Esports Growth with Eric Johnson
Ep. 66: Learning From Esports Growth with Eric Johnson In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite...
How Cashless Ordering Can Speed Up and Enhance Customer Experience
How Cashless Ordering Can Speed Up and Enhance Customer Experience Online and mobile ordering has transformed F&B services. Be it concession stands, restaurants, food trucks, ghost kitchens, on-property F&B outlets and more, operators are now aware that...
Introducing FanFood Web App
Introducing FanFood Web App Don’t want to download an app? We get it. We all know that frustration: You need to use an app — but after scrolling through 5 home screens and opening 6 folders, you can’t for the life of you recall where you dropped that app in the...
3 Factors that Increase Game Day Value (And 4 Tips to Instantly Achieve That)
3 Factors that Increase Game Day Value (And 4 Tips to Instantly Achieve That) Getting foot traffic into stadiums and event venues seems to be increasingly difficult. Cost of attending games and events is rising (think beyond tickets — parking, concessions,...
1 in 5 Restaurants Offers Mobile Ordering — Why Aren’t Stadiums Doing The Same?
1 in 5 Restaurants Offers Mobile Ordering — Why Aren’t Stadiums Doing The Same? In today's economy, we find ourselves more impatient than ever. Waiting in line at Starbucks en route to work? Unacceptable. Braving a 3-block walk in the bitter winter snow to grab lunch?...
What You Need to Know About Fans at Your Venue
What You Need to Know About Fans at Your Venue Have you noticed the recent blossoming of news stories about stadiums nationwide jumping on the bandwagon called “technology for better fan experience”? From Atlanta Falcons' Mercedes-Benz Stadium going completely...
5 Reasons Why Peapod Co-Founders Invested in FanFood
5 Reasons Why Peapod Co-Founders Invested in FanFood “It’s an on-demand world, and FanFood is meeting that need of that on-demand world. ” — Thomas Parkinson, Peapod co-founder. The FanFood team constantly strives to deliver: not just pretzels and beer...
Line-Busting Just Got Even Better: Introducing FanFood 2.0
Line-Busting Just Got Even Better: Introducing FanFood 2.0 We’ve been counting down towards this day for...let’s just say quite a while. Today is the big day. And everyone here at FanFood can’t wait for you to go to the App Store, update the new FanFood app,...
How To Market Inside A Sports Venue: 6 Ways
How To Market Inside A Sports Venue: 6 Ways All marketing assets discussed below can be found and purchased on the FanFood Shop. Wheaton Warrenville South High School students holding DIY FanFood signs to encourage fans to download the app at a home game. There are...
Ep. 12: Delighting Your Fans with Jesse Cole
Ep. 12: Delighting Your Fans with Jesse Cole In each episode of The GameDay Playbook presented by FanFood, Rob Cressy discusses how leaders are transforming the sports and live entertainment industry by leveraging technology to enhance the fan experience and operate...
Fireside Chat: Rick Rigley, Vice President of Delivery at True Group
Fireside Chat: Rick Rigley, Vice President of Delivery at True Group FanFood's Fireside Chat series features interviews with our advisors who are veterans in the sports tech and marketing space. We cover topics from fan experience and stadium tech trends to...
5 Industries That Are Saying Goodbye to Cash
5 Industries That Are Saying Goodbye to Cash The past few years have seen a rise in businesses going cashless, and COVID-19 has accelerated 3-5 years worth of cashless ordering adoption to within 6 months. In addition to the fact over half of Americans...
FanFood Demo Day: Recap and Q&A
FanFood Demo Day: Recap and Q&A While there are multiple online and mobile ordering platforms on the market, it can be difficult trying to understand the differences of each one and identify the right option for your operation. There's no better way to make...
FanFood Manager Portal: The Control Center for Your Entire Operation
FanFood Manager Portal: The Control Center for Your Entire Operation Learning to operate a new system can sound daunting. The last thing we want is adding extra stress to your already fast-paced foodservice operations. Our partners consist of F&B...
How Rizzo’s Created Contactless In-restaurant Ordering System with FanFood + Toast Technology
utdoor beer garden at Rizzo's Bar & Inn in Wrigleyville, Chicago. Baseball season is underway, and while Cubs fans may not be able to attend games in person just yet, they can still visit their favorite Wrigleyville restaurants and bars. Rizzo’s Bar & Inn...
Why FanFood Is The Ultimate Ordering Platform For Your Foodservice Operation
Why FanFood Is The Ultimate Ordering Platform For Your Foodservice Operation FanFood currently operates at 160+ facilities and businesses worldwide. You can find us at school concession stands, drive-in theaters, restaurants and food trucks, across arenas and...
Is the hospitality industry ready for reopening?
Is the hospitality industry ready for reopening? While most states still have some sort of coronavirus restrictions in place, we're seeing businesses gradually open up. This week we zoom in onto the hospitality industry and see what pre-emptive measures hotels,...
13 Booster Club Fundraising Ideas and Their Profit Margins — COVID-19 Edition
As if fundraising wasn’t demanding enough pre-coronavirus, things are only getting more challenging nowadays. On top of running fun and profitable fundraising events, booster clubs must also take into consideration the safety of event attendees and volunteers. The...
Rethinking the Business of Foodservice Operations in 2020
Rethinking the Business of Foodservice Operations in 2020 Last Thursday we concluded our livestream on the topic of “Rethinking the Business of Foodservice Operations”, hosted by Carson Goodale, CEO of FanFood and Mike Plutino, CEO of Food Service Matters. The...
How Are Countries Getting Ready for the Return of Sports?
How Are Countries Getting Ready for the Return of Sports? It’s the moment we’ve all been waiting for: starting in late June, American sports leagues will be pushing ahead with reopening. The NWSL is the first U.S. sports league to return, with its Challenge Cup...
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